People - Franchising.com

People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Bojangles
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Bojangles
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Bojangles
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By mimicking phone features, franchisees can encourage buy-in and reduce turnover
  • M. Scott Morris
  • 2,596 Reads 25 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
  • M. Scott Morris
  • 1,974 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
  • Chad Coulter
  • 1,811 Reads 4 Shares
Proper planning is essential for scaling while maintaining employee satisfaction
  • Adam Bonetti
  • 1,938 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
  • John Tschohl
  • 2,632 Reads 14 Shares
Effective hiring can take your business to the next level
  • Mary Lou Atkins
  • 2,458 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
  • Kendall Rawls
  • 2,358 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
  • Kevin Behan
  • 3,922 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
  • John DiJulius
  • 2,682 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
  • Lisa Tis
  • 2,361 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
  • John DiJulius
  • 2,053 Reads 4 Shares
Doner Shack
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Doner Shack
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Doner Shack
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Having employees with a bad work ethic or attitude can bring down the performance of the entire team
  • John DiJulius
  • 2,910 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
  • Kevin Behan
  • 2,026 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
  • Stephanie Miller
  • 2,702 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
  • Dr. Laurie Cure
  • 2,955 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
  • John Tschohl
  • 2,844 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
  • Kevin Behan
  • 3,652 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
  • David Burnand
  • 2,619 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
  • Kevin Behan
  • 2,625 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
  • John Tschohl
  • 2,837 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
  • George Tinsley, Sr.
  • 3,895 Reads 19 Shares
MSA Worldwide
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MSA Worldwide
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MSA Worldwide
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Restaurants can attract and retain valuable employees by offering benefits
  • Jordan Boesch
  • 3,450 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
  • John DiJulius
  • 3,562 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
  • John DiJulius
  • 2,789 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
  • Kevin Behan
  • 2,944 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns 
  • Brianna Van Zanten
  • 2,967 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
  • Mary Lou Atkins
  • 3,414 Reads 5 Shares
Go the extra mile in the hiring process to find employees who fit your organization
  • John DiJulius
  • 2,987 Reads 4 Shares
4 service brand multi-unit franchisees tell what they're doing to hire, retain, and reward employees
  • Kevin Behan
  • 3,499 Reads 8 Shares
Employers must take these steps to identify and improve employee disengagement
  • Kevin Behan
  • 4,178 Reads 4 Shares
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