Informative Technology franchise articles to support business buyers, franchisees, and franchisors.
Franchising is a great option for a career change, but prospective owners must first ask themselves these important questions
- Amy Addington
- 1,392 Reads 5 Shares
AI succeeds when focused on critical challenges, fits into existing operations, and measured by real outcomes
- Gary Liskovich
- 1,308 Reads 11 Shares
Dave's Hot Chicken is the Franchise Operations & Technology Award winner of Franchise Update Media's 2025 Innovation Awards
- Kevin Behan
- 1,483 Reads 1 Shares
For the 7th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2025 winners!
- Kevin Behan
- 3,102 Reads 63 Shares
The 2025 Annual Franchise Marketing Report (AFMR) reveals brands are doubling down on innovation
- Helen Bond
- 2,621 Reads 2 Shares
Franchisors can turn to in-house construction management, ongoing training programs, and tech platforms to help scale the brand
- Will Bartholomew
- 1,123 Reads 1 Shares
The future of CX? Collaborative, data-driven, human-centered. FCXC 2025 panelists urged: Tech must delight, not just serve.
- Kevin Behan
- 1,455 Reads 2 Shares
Franchise leaders at FCXC 2025 stressed a balance: use tech smartly, but never lose the human connection that builds trust
- Kerry Pipes
- 1,475 Reads 4 Shares
Franchise marketing executives discuss how they collaborate with other team members to optimize the customer experience
- Kevin Behan
- 1,297 Reads 4 Shares
At FCXC 2025, franchise leaders proved the power of local connection--turning small moments into lasting customer loyalty
- M. Scott Morris
- 1,303 Reads 1 Shares
Many franchisees take a data-driven approach in looking at labor and inventory to maximize operational efficiency
- Kevin Behan
- 1,582 Reads 2 Shares
Reports detail discussions from the 2025 Franchise Customer Experience Conference
- Kerry Pipes
- 1,696 Reads 12 Shares
At FCXC, franchise leaders shared their extensive expertise and gained valuable insights
- Kerry Pipes
- 1,474 Reads 2 Shares
Franchises must have the latest technology and AI platforms to set franchisees up for success
- Jeff Salter
- 1,837 Reads 8 Shares
Wonderly exec discusses how the brand attracts and supports franchisees with data and technology
- Franchise Update Media
- 1,481 Reads 4 Shares
Franchisees aren't just implementers; they're often innovators
- Colleen McMillar
- 1,786 Reads 6 Shares
Bloomin' Blinds has accelerated its national expansion under Jeff Wharton's direction
- Kerry Pipes
- 1,832 Reads 7 Shares
Franchises can optimize the customer experience with technology by providing convenience, value, and quality
- Casey Morford
- 1,699 Reads 10 Shares
Many franchisees cite building strong local connections to optimize the customer experience while also providing additional service options
- Kevin Behan
- 1,736 Reads 3 Shares
Kevin King focuses on quality, community, and franchise partner success
- Kerry Pipes
- 2,379 Reads 4 Shares
"Protecting your focus is just as important as pursuing opportunity."
- Kevin Behan
- 3,461 Reads 6 Shares
Franchisors handle much of the work in researching and implementing technology solutions for the entire system
- Stefan Figley
- 3,255 Reads 13 Shares
This issue is characterized by the dynamic intersection of technology, innovation, marketing, and franchise leadership
- Kerry Pipes
- 1,925 Reads 1 Shares
By centralizing and thoughtfully integrating AI, franchisors can help their networks thrive
- Dennis Leskowski
- 2,707 Reads 14 Shares
"We're here to help people. What you put into people comes back around. KBP's culture is competitive and compassionate."
- Kevin Behan
- 5,984 Reads 649 Shares
"We took our shot, which was a calculated risk, and the rest is history."
- Kevin Behan
- 5,891 Reads 64 Shares
Franchises offer technology and resources to take a home service business to the next level
- Douglas Smith
- 2,017 Reads 23 Shares
When technology, operations, and marketing are aligned, the result scales effortlessly across the franchise system
- Paul Molinari and Paul Wilbur
- 2,410 Reads 9 Shares
Top franchisors can establish a consistent, repeatable system while also supporting the talents and individual backgrounds of their franchisees
- Bill McPherson
- 1,868 Reads 3 Shares
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