Small Business Owners Eager to Try ChatGPT

By: M. Scott Morris | 4,647 Reads |

%3Cp+dir%3D%22ltr%22%3ESmall+business+owners+are+eager+to+try+out+new+technology%2C+especially+if+it+has+the+potential+to+save+them+money.+According+to%26nbsp%3B%3Ca+href%3D%22https%3A%2F%2Fwww.alignable.com%2Fforum%2F57-of-smbs-have-already-tried-chatgpt-26-already-feel-it-will%22+target%3D%22_blank%22+rel%3D%22noopener%22%3EAlignable%26rsquo%3Bs+ChatGPT+Sentiment+Study%3C%2Fa%3E%2C+57+percent+of+small+business+owners+have+at+least+tried+the+new+AI+tool%2C+and+26+percent+of+those+in+the+U.S.+have+already+embraced+it+as+a+new+way+to+enhance+their+businesses.%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3EThese+statistics+reveal+a+high+degree+of+early+acceptance+and+hope+for+this+new+technology%2C+especially+considering+that+ChatGPT+was+just+released+at+the+end+of+last+year+and+remains+a+somewhat+mysterious+new+tech+tool+for+many+small+business+owners.%26nbsp%3B%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3E%26ldquo%3BWe+started+experimenting+with+it%2C+then+really+got+into+it%2C+and+now+it%26rsquo%3Bs+a+part+of+our+marketing+automation+platform%2C%26rdquo%3B+a+survey+participant+told+Alignable.+%26ldquo%3BBy+integrating+the+GPT+capabilities%2C+we%26rsquo%3Bve+freed+up+all+kinds+of+time.+Things+that+used+to+take+hours+now+take+minutes%2C+giving+us+room+to+focus+on+the+work+we+truly+love+that+will+bring+in+more+money.+It+doesn%26rsquo%3Bt+replace+the+human+touch+as+many+fear.+It+actually+gives+us+more+time+for+it.+This+genie+is+not+going+back+in+the+bottle.%26rdquo%3B%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3EThe+majority+of+small+business+owners+have+been+working+against+challenging+conditions+to+bounce+back+from+a+3-year-long+economic+slump.+ChatGPT+offers+the+hope+for+a+change.%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3ETo+put+current+economic+conditions+in+their+proper+perspective%2C+Alignable%26rsquo%3Bs+June+and+July+surveys+show+that+61+percent+of+small+businesses+have+yet+to+fully+recover+financially+from+the+Covid-19+era.+That+means%26nbsp%3Bonly+39+percent+report+making+as+much+or+more+revenue+monthly+as+they+did+prior+to+the+pandemic.%26nbsp%3B%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3EChatGPT+can+help+small+businesses+run+better+and+more+efficiently%2C+ultimately+maximizing+owners%26rsquo%3B+time+to+improve+their+chances+for+recovery+and+growth.+%26ldquo%3BIt%26rsquo%3Bs+a+business+tool+that+cannot+be+overlooked+much+the+same+as+the+first+desktop+computer%2C%26rdquo%3B+one+participant+said.%3C%2Fp%3E%0D%0A%3Cp+dir%3D%22ltr%22%3EHere%26rsquo%3Bs+a+breakdown+of+how+the+57+percent+of+small+business+owners+who%26rsquo%3Bve+tried+ChatGPT+are+using+it%3A%3C%2Fp%3E%0D%0A%3Cul%3E%0D%0A%3Cli%3E31+percent+are+creating+more+marketing+content.%3C%2Fli%3E%0D%0A%3Cli%3E13+percent+are+tapping+it+to+help+with+customer+interactions.%26nbsp%3B%3C%2Fli%3E%0D%0A%3Cli%3E7+percent+are+experimenting+with+it+to+tackle+a+variety+of+business+functions.%3C%2Fli%3E%0D%0A%3Cli%3E3+percent+are+uncovering+long-term%2C+general+trends+in+their+industries.%3C%2Fli%3E%0D%0A%3Cli%3E2+percent+are+using+it+for+scheduling.%3C%2Fli%3E%0D%0A%3Cli%3E1+percent+are+tasking+ChatGPT+with+tech+support.%3C%2Fli%3E%0D%0A%3C%2Ful%3E

Published: August 1st, 2023

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