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Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

"A business that fails to satisfy its customers is worth nothing."
  • John Tschohl
  • 5,741 Reads 1 Shares
There's an old saying: "Most people aim at nothing in life... and hit it with amazing accuracy."
  • Dr. Tony Alessandra
  • 6,611 Reads 1 Shares
Leaders are confident that they are capable, through their actions and attitudes, of creating a healthy work environment.
  • Timothy Bednarz
  • 20,852 Reads
Cathy Amato expects to do $30 million in combined sales for 2012. That's a far cry from the less than $250,000 her company did when she first started two decades ago.
  • Multi-Unit Franchisee
  • 4,161 Reads 20 Shares
It's like most relationships. Sometimes things seem stable and positive between franchisees and franchisors.
  • Debbie Selinsky
  • 13,610 Reads 72 Shares
Some multi-unit franchisees take it to the limit. They're not content with one or two or even a handful of units.
  • Kerry Pipes
  • 5,803 Reads 50 Shares
If you've played, coached, or watched a sport on the University of South Carolina (USC) campus, there's a good chance you've eaten a Firehouse Sub from Judy and Charlie Divita.
  • Helen Bond
  • 5,595 Reads 120 Shares
A leader's primary function is to help employees develop a strong belief in the mission of the company and the importance of their individual jobs.
  • Timothy Bednarz
  • 9,773 Reads 1,023 Shares
More employers are offering benefits that encourage employees to improve their health in 2012, according to a survey by the Society for Human Resource Management (SHRM) released this past summer.
  • Multi-Unit Franchisee
  • 4,170 Reads 15 Shares
Leaders by their very nature are under pressure to have advanced intellectual and emotional intelligence. In today's economy, they better add one more - VQ, The Vision Quotient.
  • Scott Klososky
  • 5,816 Reads 1 Shares
As is always the case, I learned a lot at the annual Multi-Unit Franchising Conference this year.
  • Mel Kleiman
  • 7,150 Reads 320 Shares
Broken Yolk
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Broken Yolk
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When Kevin Osterfeld's "dream job" as a stockbroker didn't turn out so dreamy, he decided to switch things up.
  • Debbie Selinsky
  • 4,670 Reads 40 Shares
In my previous column I made several suggestions for successfully navigating our times to a brighter future.
  • Carol M. Schleif
  • 4,336 Reads 34 Shares
When things get quiet at Carla Fryar's Great Clips salons in Northfield and New Prague, Minn., she tells her employees to hit the road--dressed as the brand's mascot, Sudz, a life-sized blue shampoo bottle.
  • Eddy Goldberg
  • 10,683 Reads 1,650 Shares
When Edwin Sarkissian and his family emigrated from Iran to the United States in 1996, he was a young boy who longed for a computer.
  • Debbie Selinsky
  • 10,963 Reads 7 Shares
The Multi-Unit Franchising Conference was held in Las Vegas this past April. Would it surprise you to know that 70 percent of all revenue generated by Las Vegas casinos is non-gaming revenue?
  • Jack Mackey
  • 6,407 Reads 1,014 Shares
Ed Doherty knows how to "wow" people. In fact, he has command of the word and he knows how to use it.
  • Debbie Selinsky
  • 13,944 Reads 1,772 Shares
One of the largest uphill battles a franchise owner faces is combating the costs associated with hiring, training, and retaining good people, particularly in businesses with a high turnover rate.
  • Jason Hamilton
  • 39,214 Reads 3 Shares
It's probably true that most people who work with us will never care as deeply as we do about building our business and serving our clients.
  • Dr. Nido Qubein
  • 10,885 Reads
A new international survey of companies identifies some unique and surprising social media trends.
  • Multi-Unit Franchisee
  • 4,525 Reads 45 Shares
Everyone knows the value of a sponge: it absorbs water. This is a pretty good deal.
  • Steve LeFever
  • 13,295 Reads
Bojangles
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During the initial stages of an exit strategy engagement with our clients, we spend considerable time gaining a full understanding the client's business.
  • Dean Zuccarello
  • 11,058 Reads 1,010 Shares
A conversation with mega-franchisee Ed Doherty is invariably sprinkled with a lot of "wows."
  • Debbie Selinsky
  • 5,263 Reads 5 Shares
On Cathy Amato's first day as a Jack in the Box management trainee in the early 1980s, her trainer questioned whether Amato was up for the rigor ahead--changing grease vats, scrubbing floors, and crazy hours.
  • Helen Bond
  • 10,668 Reads 1,022 Shares
The total number of veteran-owned franchise businesses among the most military-friendly franchise companies jumped nearly 35 percent to a record 11,469 in the last year
  • Multi-Unit Franchisee
  • 5,267 Reads 183 Shares
Today it seems that much of what we hear focuses on a lack of accountability.
  • Timothy Bednarz
  • 8,109 Reads 8 Shares
In case you haven't noticed, women possess a lot of buying power.
  • Multi-Unit Franchisee
  • 6,875 Reads 903 Shares
One of the most challenging components of making decisions to invest in franchise units is trying to predict the future.
  • Darrell Johnson
  • 5,153 Reads 33 Shares
If you've played, coached, or watched a sport on the University of South Carolina (USC) campus, there's a good chance you've eaten a Firehouse Sub from Judy and Charlie Divita.
  • Helen Bond
  • 6,642 Reads 12 Shares
Burton W. Folsom uncovered something revolutionary about capitalism in 19th century America.
  • Kerry Pipes
  • 5,261 Reads 5 Shares
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